Purpose01 / 12

Not another SaaS product.
Operational equality for every doctor.

Give a doctor in Guwahati the same operational capability as a corporate hospital in Mumbai or Bengaluru — through the phone she already owns, in the language her patients actually speak.

Why Manoj started Lemoa

From the Indian Navy and ICAR to building startups and scaling and exiting Travysys, Manoj kept encountering systems that failed the people they were meant to serve. Then came dinner with three doctor friends. Different practices. The same operational problems.

The purpose

Small clinics deserve hospital-grade operations.

Lemoa exists for the clinics left underserved by enterprise health technology.

5–10 year vision

Become healthcare’s invisible infrastructure.

An AI operating system behind clinics and hospitals, connecting patients, doctors and operations as seamlessly as payment rails connect commerce.

Year 1 goal

Prove the model before expanding it.

Paying hospitals on Triage & Engagement, measured revenue recovery and no-show reduction, and readiness to expand into Coding & Revenue Cycle.

Problem02 / 12

Doctors deliver care.
The work around it breaks down.

Smaller practices manage patient conversations, appointments, records and billing across disconnected tools. Each handoff creates work for staff — and another opportunity for a patient or payment to fall through.

Before the visit

Patient intent gets lost.

Manual intake, scheduling and reminders leave staff chasing conversations and patients missing appointments.

Consequence: unused appointment capacity and fragmented access.

During the visit

Administration competes with care.

Record-keeping and repeated documentation take attention away from the patient in front of the doctor.

Consequence: less clinical time and gaps in the record.

After the visit

Revenue and continuity leak.

Coding gaps, claim rework and inconsistent follow-up create avoidable work long after the consultation ends.

Consequence: delayed collections and patients lost to follow-up.

Evidence behind the problem

The supplied PDF cites 40% administrative time and 11% rejected claims without underlying citations. Its 30% no-show figure is a model assumption, not a measured Lemoa result. These are not presented here as verified outcomes.

The Solution03 / 12

One connected operating layer.
Start with the patient conversation.

Lemoa brings multilingual intake, appointment coordination and follow-up into the channels clinics and patients already use. The current entry product is Triage, Follow-up & Engagement.

The platform then extends into clinician-reviewed documentation and revenue-cycle workflows — connecting the conversation to the record, the claim and the next patient action.

What success must look like

Faster responses. More completed appointments. Better follow-up completion. Less repetitive staff work. These are the pilot measures to prove, not results already claimed.

Current product · pilot

From “I need a doctor” to a clear next step.

01ListenCapture the patient’s request through WhatsApp or voice, in their language.

02RouteStructure intake and escalate cases that need staff or clinician review.

03CoordinateHelp arrange appointments, reminders and the clinic handoff.

04Follow throughContinue follow-up and re-engagement after the visit.

AI assists the workflow. Clinicians retain clinical decisions.Human review

Product04 / 12

One product today.
A connected platform over time.

The entry product earns adoption at reception and in patient follow-up. Each planned module then extends the same encounter into documentation, revenue operations and clinical support.

Current · pilot

Triage, follow-up & engagement

For reception and operations: multilingual intake, appointments, reminders and patient follow-up.

Next · Year 1 target

Coding & Revenue Cycle

For billing teams: identify documentation gaps, suggest codes for review and support claim workflows.

Build · Year 1 target

Ambient documentation

For clinicians: draft structured notes from conversations, with review before final records.

Longer-term roadmap

Diagnostics & imaging

Clinical support that requires validation and product-specific regulatory review before deployment.

Pilot status note

The Purpose brief lists five clinic pilots in several sections but three clinic or hospital pilots elsewhere; the PDF lists three. The count is omitted pending reconciliation. No paid-customer count is asserted.

Go to market05 / 12

Land with clinics. Expand into hospitals.

Sell first to doctors’ chambers, owner-led clinics and small hospitals in Bengaluru. The buyer is the doctor-owner or administrator who sees the operational and revenue pain directly.

Why not large chains first? Committee-led buying needs evidence. Owner-led providers can decide faster and become the local references that unlock larger accounts.

01 · Land

Bengaluru owner-led clinics

02 · Prove

Convert pilots using measured revenue recovery and no-show data

03 · Expand

30–50 bed private hospitals in the same city

04 · Scale

Repeat in South India’s Tier-2/3 markets → pan-India

Field salesReceptionist → doctor → pilot.

ReferencesCase studies that make proof portable.

Doctor referralsClinic owners introduce trusted peers.

PartnersTPAs, billing vendors and consultancies.

Demand genLinkedIn and WhatsApp-native outreach.

The workflow06 / 12

One encounter, connected handoffs.

Target platform workflow: Intake → Visit → Review → RCM → Track → Engage. Triage and engagement are the current entry points; documentation and revenue-cycle steps expand as modules launch.

01

Intake

Capture symptoms and patient intent in the patient’s language.

02

Visit

Carry intake context into the clinician’s consultation.

03

Review

Clinician reviews and approves drafted clinical records.

04

RCM

Billing team reviews suggested codes and claim documentation.

05

Track

Follow claim status, collections and operational outcomes.

06

Engage

Coordinate follow-ups, reminders and the next patient action.

The advantage07 / 12

Why Lemoa can win this wedge.

The moat is operational, not just model quality: meet clinics where they are, learn the workflow, and compound context across the network.

Designed for the reality of care, not an idealized enterprise stack.

01

Access-native

WhatsApp, voice and regional languages lower the adoption barrier for patients and staff.

02

Workflow-native

Configurable from reception to billing, with a wedge that creates measurable operational proof.

03

Network-aware

LemoaID and outcome data create more useful context as the clinic footprint expands.

Business model08 / 12

A hybrid model aligned to operating value.

Subscription revenue starts with the operating wedge. Performance-linked RCM revenue follows when the product is live and claims outcomes are measurable.

Essential₹18K

per month + GST
For focused clinic workflows.

Growth₹45K

per month + GST
For multi-workflow practices.

Business₹95K

per month + GST
For hospitals and deeper operations.

Custom1–3%

RCM success fee after the module is live, plus custom plans.

Market09 / 12

A large base. A focused beachhead.

Lemoa does not need to win the whole market on day one. It needs to become indispensable to the first cohort, then let references and workflow depth travel.

Installed base6L+

small clinics form the long-term operating base. Most still manage triage, scheduling, billing and follow-up manually.

Initial buyerIndependent owner-led practices

Initial expansionSmall-mid private hospitals

Long-term surfaceChains, diagnostics and pan-India workflows

Geography sequence: Bengaluru → South India Tier-1/2 → pan-India. Market sizing is directional in the supplied materials and should be formalized as sales data compounds.

Year 1 execution10 / 12

Year 1: paying hospitals.
Measured ROI. Then expand.

The first Purpose variant sets the operating sequence: prove Triage & Engagement, build Coding & Revenue Cycle, then extend into Ambient Documentation. These are quarterly targets, not achieved milestones.

Q1 · TARGET

Beta → paying pilots

5–10 hospitals live on Triage & Engagement. Establish the baseline for revenue recovery and no-shows.

Q2 · TARGET

Prove the ROI

Expand to 15–20 hospitals, measure ROI and begin the Coding & Revenue Cycle build.

Q3 · TARGET

Launch Coding & RCM

Launch with existing hospitals and start building Ambient Documentation.

Q4 · TARGET

Multi-product adoption

Go live across the hospital base and pursue a seed raise on proven metrics.

Year 1 goals from the first Purpose variant; quarters are relative to execution start.The $550K ask funds an 18-month operating plan. Diagnostics remains longer-term.

Trust & governance11 / 12

Trust is a product requirement.

Healthcare infrastructure has to earn permission at every step. Lemoa’s expansion path keeps human review, consent and accountability in the product design.

Consent & privacy

Privacy, consent, role-based access, encryption, audit trails and retention controls are being implemented subject to legal review.

Assistive by default

Support the clinician and staff; do not present autonomous diagnosis or final clinical decisions.

Human escalation

High-risk flags, review paths, liability caps and hospital-owned final decisions before higher-risk use.

Interoperability & validation

ABDM, FHIR and NHCX interoperability are roadmap capabilities; clinical validation and CDSCO assessment precede higher-risk claims.

The ask12 / 12

Prove the wedge. Earn the network.

$550K

Proposed at a $3M pre-money valuation for an 18-month operating plan covering product, paid-conversion and hospital-expansion proof.

Manoj BoraFounder & CEO

AshutoshCo-founder & CTO

Dr GargiClinical & strategy

Dr LakeeClinical advisor

Dr KangkanaClinical advisor

Use of funds · 18 months

40%

$220K

25%

$137.5K

15%

$82.5K

8%

$44K

7%

$38.5K

5%

$27.5K

Product / AI / cloud · sales & BD · operations / compliance · clinical validation · founder/admin · contingency/security.

Lemoa Health is the infrastructure layer behind the next generation of Indian care.Private investor brief · 2026

Not another SaaS product.Operational equality for every doctor.